CAUTION: Please read carefully all these legal terms and conditions before using the information contained in this website. The use of this website and its information implies the confirmation and unconditional acceptance of all these legal terms and their use. If you do not agree with these terms, do not use the information and leave this website.

Terms and conditions of use

  1. In order to be able to enter this website and use the information contained herein you must be of legal age (18 or older). By entering our website you guarantee you are of legal age. Otherwise, please leave this website immediately.
  2. The use of any of the information contained in this website implies that you fully agree with the terms and conditions of use. If you do not agree with the terms and condition of use, please leave this website at once.
  3. You hereby state being of legal age, being aware of the nature of the content of this website and not feeling offended by the abovementioned contents. You also agree having entered this website totally voluntarily and with full knowledge of the facts
  4. The information contained in this website does not intend to treat, cure or diagnose any kind of disease or illness and it is intended for informational purposes only. In no case shall the content of this website be understood to replace medical consultation. The results are based on the experiences of our customers and specialized doctors referred to in our website.
  5. PHIERO reserves the right to alter, modify or delete any content or material from its website at any time and without previous notice.
  6. The information contained on this website is for home and personal use only.
  7. All descriptions, images and texts contained on this website shall be understood, in any case, only as a guide that provides a general approximation to the effectiveness of the products, considering that these may vary from one person to another.
  8. We intend the information contained on this website to be complete, accurate and updated. However, it may occasionally be inaccurate, incomplete or out-of-date.
  9. Your use of this website shall be honest, harmless, in good faith, legal and always in accordance with the generally accepted practices for the use of Internet.

The Hemapro products are nutritional or alimentary supplements as established by the European Directive 2002/46/EC on food supplements and all can be legally sold in all countries of the European Community, for the articles 28, 29 and 30 of the European Community treaty and for the articles 1 to 4 of the Decision of the European Parliament number 3052/95/EC.

The alimentary supplements do not try to replace a balanced and varied diet. They are presented only in order to supplement the nutrient intake of a normal diet.

They neither treat, prevent, diagnose or cure any disease, a fact attributed to medicine, as defined by the European Directive 2004/27/EC of the 31 of March, of the European Council and Parliament on medicinal products.

The consumption of the products must be controlled by a professional. If you have any doubts, always consult your doctor.


  1. PHIERO reserves the right to accept or refuse any order without any apparent reason, with the commitment of informing you if such event should occur.
  2. You are responsible for the provision of accurate information for us to delivery your product with all our guarantees. In case an order cannot be sent because of the lack or inaccuracy of the delivery information provided, the client shall be solely responsible.
  3. The possibility of sending and providing our product to the client shall depend on the availability of the products. In case of lack of stock, impossibility or managing orders or other causes, PHIERO shall inform the client while giving the option to wait or cancel the order, returning the money if necessary.
  4. All shipping and delivery times are approximate and in no case shall be guaranteed. PHIERO shall not be held responsible for any delay caused by the shipping company or other causes beyond its management and control.
  5. In case a delivery should need a signature to confirm the reception of the product you shall be responsible for the actual presence of a person to receive your product at the address provided in the order form. You shall also be responsible for picking the product at the corresponding transportation agency in case you cannot be found at the delivery address. If they package should be returned, you will be re-charged the shipping expenses.
  6. PHIERO shall not be held liable for any shipping problem or if your orders are impossible to manage.
  7. All the products purchased through this website are for personal use and, therefore, not transferable. These products shall not be resold or lent to third parties.
  8. In case of receiving a defective, unwrapped or faulty product, PHIERO shall replace it with no additional cost provided that you acquired the product through this website. If you purchased the product through a website different than the official or anywhere else, we shall not be responsible for the quality of your order.
  9. In no case shall we manage your order until we receive the payment from your credit card company, being able to suspend the shipment in case the payment is not duly executed.


  1. The word “liability”, according to its use on these terms shall mean any damage, demand, proceedings, actions, expenses, costs or other losses.
  2. In no case shall NATURAL LOGISTICS, S.L, have “liability” over any special, direct, indirect, punitive, civil, exemplary or casual facts related to possible perjuries or damages resulting from the use of any PHIERO product. The use of the products of this system implies a full knowledge and acceptance of each and every legal term herein, being understood that the user does this under his/her absolute responsibility and exempting NATURAL LOGISTICS, S.L, and its employees from any liability.
  3. All representations, opinions, statements, declarations and testimonials on this website are conclusions and opinions of third parties and shall be understood as such. Among these third parties there are medical and professional testimonials, customers’ testimonials, opinions published in online forums and scientific texts referring to the effectiveness of the ingredients of the products.
  4. The liability of NATURAL LOGISTICS, S.L, is expressly limited to the replacement of faulty goods and, in those cases applying the money back guarantee to the refund or repayment to the buyer of the amount paid by the latter to the sellers except for, in any case, shipment expenses.
  5. The buyer or any other person using the information and products contained on this website agrees knowing and accepting the responsibility limitations declared by NATURAL LOGISTICS, S.L,

Legal terms and privacy policy

PHIERO is not a drug and does not intend to diagnose, prevent or cure any condition or disease. The information published on this website is only for informative purposes and is not intended as a substitute for medical advice.
If you suffer from a disease or condition consult your physician before using any product.
Individual results may vary depending on the person. Read the information carefully and product labelling before use.


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We guarantee absolute privacy. The order will be sent discretely so it will be impossible to identify the package’s content
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VPhiero compromises to refund the total purchase amount if you aren’t satisfied within the following 14 days
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